Support Page
Welcome to our Helpdesk Support Center! Here you easily find answers to questions through our knowledgebase or you can create a ticket to ask a question or get support.
Please browse our Frequently Asked Questions or use the search bar before opening a ticket!
Latest Articles
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You can use your gift card in the second step of the checkout ("Payment information"), by checking the box "Use a gift card". There you will be asked to write the card code. You have to write it...
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Starting from January 1st 2015, Europe has new laws about VAT (value-added tax) on digital goods sold in the European market. The rules state that businesses selling digital goods and delivering them ...
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Once your payment has been confirmed, sign in into your account. You will be directed to your account dashborad with the orders list.
Select the order that included the gift card clicking on "View...
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An E-check is a payment founded directly from your bank account (instead of Credit Card or Paypal account). All our payments are processed by Paypal for security reasons and Paypal requires 7-10 days ...
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NO. We never add any extra fee to your payment and all our payments are managed by the European department of Paypal.
Anyway it is possible that you credit/debit card or bank adds a fee to your...
